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Testimonials

"I can’t say enough good things about Back in Balance. I first went to them a few months ago for help after I threw my back out and even just one massage brought back a lot of my lost range of motion. I was back to normal after a follow up appointment and have been going back every couple of weeks since for preventative maintenance. I’ve seen three different massage therapists and they are all extremely talented and professional. They’re all great about making sure to target the right areas at the right pressure. So glad I found th
Lana O
"I always enjoy a great massage at Back in Balance. Over the years, I have experienced massage with most therapists. To a person, they have expert skills and I always leave feeling better. Massage is great to keep pain at bay."
JoAnne R
"I receive massages from BIBTM on a regular basis. I have had several different therapists and although they all give a different massage they were all excellent. Each one was exactly what I needed at the time. They are all very knowledgeable in many different types of massages so you always get what you need. The whole staff is friendly, helpful and the atmosphere soothing and relaxing. I recommend BIBTM often and have always gotten good feedback. They are a small business but that is what makes them special-individual attention and very personable."
Mary Kate H
“Jen and her team provide the best, most professional therapeutic massage services in the region. A monthly massage at BIB has been an integral part of my overall approach to wellness for over 10 years.”.
Pam K
I have had massages from several of the BIB staff and each one was spectacular. Whether I went in for relaxation, an orthopedic issue or to get myself back in balance-excuse the pun- and my body feeling better and less sore from constant athletic activity, all of the therapists have catered to my needs. They are very knowledgeable in many areas of massage and will work with you to give you just what you need. If you are looking for a place for an excellent massage and a knowledgeable staff, look no further than Back in Balance Therapeutic Massage."
Richard H
"Highly recommend this business. Prompt return call to set up appointment. Professional. Proper assessment of health issues and current needs for massage session. Clean, well maintained environment. Concerned for the health of all entering their business. Have been pleased with massage services and helps my well being. Convenient location and hours. Prompt and considerate of my time. Cost is reasonable for services rendered."
Becky C
"Went for my first visit here today and was treated by Sherri. She was fantastic!! Appointment was on time, communication and correspondence was easy. I had strained my back and was anxious to get in for an appointment. She asked questions before she started and was so kind. Her work felt so therapeutic and she was so knowledgeable. I felt very comfortable and well taken care of. Cannot recommend her highly enough!!"
Beka o
"I’ve been to Back In Balance three different times and each time was wonderful. Jen and Sherri are very knowledgeable about all parts of the body. They really know what they’re doing. They’re caring too. When you’re in pain that is very much appreciated."
Karen W
We love Bethany. She is just amazing!!! 👏👏👏 Great for deep tissue for my husband or just the right pressure for me. We have been seeing Bethany for 5 years now.
Rebeckah O
"My appointment was with Floyd and you could tell he showed genuine concern with the areas I was having tightness and pain in. While working especially on concerned areas he explained clearly what he was doing and the positive effects it has. Overall it was a good experience and I’ll be back again. "
Will H
The experience was drastically different than a massage at a spa, truly feeling like I was caring for my body, and focusing on the right areas for relief versus simply 'relaxing' with scented oils in a luxurious surrounding. Jen was professional, but also eliminated any awkwardness with her friendly demeanor (I'm not usually one to get massages, so at times, I feel a little awkward, personally). I sincerely enjoyed her approach, her talent, and the therapy she provided. Since my massage, my pain has subsided, and I have yet to use a wrist brace at night to prevent the tingling sensation in my hands that I was getting prior. This experience truly taught me that massage is not a luxury, but a necessary therapy for overall health. Kudos to Back in Balance, and special appreciation for Jen! I will be returning soon!
Kristen C
"I met Jen and Bethany at the 2006 Ironman USA in Lake Placid, New York through the IronHands massage program. I found the benefits of regular sports massage through my triathlon coach and was getting regular treatments during my long training season. My coach said I should schedule a pre and post-race massage. My pre-race massage was with Jen and it was awesome being able to talk with her while she worked to loosen up my muscles. Jen and Bethany's involvement with Ironman USA is invaluable to all of the athletes who participate. Being able to meet these two wonderful women enhanced my Ironman experience and they will forever hold a special place in my heart."
Eric G
“I have been running for three years now and have completed three marathons and three half marathons within that time frame. Thanks to Back in Balance I have been injury free! I first learned of Back in Balance when training for my first marathon with the Leukemia and Lymphoma Society. I was experiencing pain, which was pretty stressful since I had 4 months to prepare myself to run 26.2 miles. One of our coaches recommended that I go to Back in Balance for a massage. My therapist worked out the sore spots and then taught me stretches to reduce muscle tightness. I have been a faithful customer ever since and highly recommend Back in Balance to fellow runners, colleagues and friends alike.”
Heather H
"The Can Am Rugby tournament is hosted annually in Saranac Lake, NY. This is the largest and most prized North American rugby tournament, and we are proud of this distinction, dating back to the 1970s. For eight years, Jen Hathaway and her associates have been providing excellent sports massage services for our tournament. This is a much-needed service for our athletes, and they truly appreciate Back in Balance’s presence throughout the tournament. We will definitely continue our relationship with Jen and her massage team. I strongly recommend their services for any sporting event."
Lisa M